dbg33 Terms and Conditions
Please read all our terms carefully before using this platform. By registering on dbg33, you are considered to have agreed to these terms and conditions.
Table of Contents
1 Introduction and Applicability
These Terms and Conditions ("Terms") form a legally binding agreement between the authority operating the dbg33 platform ("Company", "we") and the user of the website or services ("User", "you").
By accessing or using the dbg33.cam website and all related mobile applications, programs and services, you fully agree to these Terms. If you disagree with any part of these Terms, please stop using the platform immediately.
These Terms must be read together with our Privacy Policy and Responsible Gaming Policy, which form an inseparable part of these Terms.
2 Account Registration and Management
2.1 Registration Requirements
To open an account on dbg33, you must provide true, accurate and complete information. The name, date of birth, mobile number and payment details provided at the time of registration must be valid.
2.2 One Account Policy
Each individual may operate only one account. Creating multiple accounts using the same person, family, device, IP address or payment method is strictly prohibited.
- If multiple accounts are found, all accounts will be permanently closed.
- All bonuses and winnings earned across multiple accounts will be forfeited.
- The right to re-register in the future may be revoked.
2.3 Account Security
You are solely responsible for keeping your account password and login details secure. Allowing any third party to use your account is prohibited. If you suspect unauthorized access to your account, contact us immediately.
2.4 Identity Verification (KYC)
We reserve the right to verify a user's identity before processing withdrawals. A National Identity Card (NID), passport or other government-approved identity document may be requested for this purpose. Withdrawals may be delayed until verification is complete.
3 Eligibility and Age Limit
You must be at least 21 years of age to use the dbg33 platform. Minors are strictly prohibited from opening an account or using the platform.
Furthermore, you confirm that:
- You are using this platform voluntarily and in a sound state of mind.
- There is no legal restriction on online gaming from your place of residence.
- You have not previously requested a self-exclusion or have one currently in effect.
- You are betting with your own funds, not someone else's.
4 Deposit and Withdrawal Policy
4.1 Deposit Rules
The minimum deposit amount on dbg33 is ৳200 (per method). Accepted deposit methods are: bKash, Nagad, Rocket and bank transfer.
- Deposited funds are generally credited to the account instantly.
- The correct transaction reference number must be provided at the time of deposit.
- For mobile banking, the sender's number and amount will be verified.
4.2 Withdrawal Rules
The minimum withdrawal amount is ৳500. Withdrawal processing generally takes 10 to 45 minutes.
- Withdrawal requests can only be made from registered and verified accounts.
- The withdrawal method must be consistent with the deposit method.
- Every withdrawal request goes through a security review.
- Large withdrawals may be delayed if KYC verification has not been completed.
4.3 Transaction Security
All financial transactions are secured by SSL encryption technology. dbg33 will never ask for your bank or mobile banking password.
5 Bonus and Promotion Terms
5.1 Welcome Bonus
New members will receive a 100% bonus up to ৳8,000 on their first deposit. A minimum deposit of ৳200 is required to receive this bonus.
- A 20x wagering requirement applies to bonus funds.
- Withdrawals from the bonus cannot be made until the wagering requirement is completed.
- The welcome bonus applies only once per account.
5.2 General Bonus Policy
All bonus offers must be used within a specified period. Unused bonuses will be automatically cancelled upon expiry.
- Using bonuses across multiple accounts is prohibited.
- If evidence of bonus abuse is found, the bonus and associated winnings will be forfeited.
- The Company reserves the right to change bonus terms and conditions.
- Cashback bonuses are provided weekly according to VIP tier.
5.3 VIP Program
The dbg33 VIP program has five tiers. Weekly cashback benefits are available at each tier:
- Bronze: Up to 0.2% weekly cashback.
- Silver: Up to 0.3% weekly cashback.
- Gold: Up to 0.5% weekly cashback.
- Platinum: Up to 0.6% weekly cashback.
- Diamond: Up to 0.8% weekly cashback.
Advancement to a VIP tier is determined based on overall gaming activity and engagement with the platform.
6 Gameplay Policy and Fair Play
dbg33 is committed to ensuring a fair and transparent gaming environment. All our games are operated by reputable software providers.
- Game outcomes are determined through Random Number Generator (RNG) technology.
- The Company reserves the right to void any bets placed due to a technical error.
- The Company is not responsible for losses caused by network outages.
- Game rules are displayed in the relevant game interface.
7 Prohibited Activities
The following activities are strictly prohibited on dbg33 and violation may result in account closure and forfeiture of funds:
- Bonus abuse or participation in bonus arbitrage.
- Creating or operating multiple accounts.
- Registering with fake or false identity documents.
- Attempting unauthorized access to another person's account.
- Exploiting system hacks, software bugs or any technical vulnerability.
- Playing games using automated bots or scripts.
- Using the platform for money laundering or illegal purposes.
- Attempting fraud through chargebacks or filing payment disputes.
- Threatening or harassing other players.
8 Privacy and Personal Information
Detailed information about the collection, use and protection of your personal data is described in our Privacy Policy. By using the platform, you also agree to that policy.
In brief, we use your information for the following purposes:
- Account management and identity verification.
- Processing financial transactions.
- Informing you about relevant promotions and offers.
- Fraud prevention and security assurance.
- Fulfilling legal obligations.
We never sell your information to third parties.
9 Responsible Gaming
dbg33 firmly believes in responsible gaming. We encourage users to develop healthy gaming habits.
- Deposit limits can be set. Please contact support.
- Temporary or permanent self-exclusion requests can be made.
- For gaming-related issues, our 24/7 support team provides assistance in Bengali.
For more information, please visit our Responsible Gaming page.
10 Account Suspension and Closure
10.1 Company's Rights
The Company may suspend or close an account at any time without prior notice in the following circumstances:
- In the event of a violation of these Terms.
- If fraud or deception is suspected.
- If verified information is found to be false or incomplete.
- If the account remains inactive for a long period.
- If required to meet legal obligations.
10.2 User Rights
You may request to close your account at any time. Please complete any pending withdrawals before closing your account. Any remaining valid balance after account closure will be returned via the registered method.
11 Limitation of Liability
To the maximum extent permitted by applicable law, dbg33 will not be liable for:
- If gameplay is disrupted due to internet or network connection issues.
- Due to delays or failures by third-party payment providers.
- In the event of a cyberattack or technical incident.
- In the event of unforeseen circumstances (force majeure) or natural disasters.
- In the event of loss resulting from your own negligence or provision of incorrect information.
In the event of any dispute, the company's decision is final and binding, unless a clear technical error is proven.
12 Changes to Terms
dbg33 reserves the right to change, amend, or update these terms at any time. In the event of changes:
- The updated terms will be published on this page.
- The "Last Updated" date will change.
- For significant changes, you may be notified via email or account notification.
If you continue to use the platform after changes are made, you will be considered to have automatically agreed to the revised terms. Therefore, you are encouraged to check this page regularly.
13 Contact & Complaints
If you have any questions, comments, or complaints about these terms, please contact us:
- Email: [email protected]
- Live Chat: Available 24/7 in Bengali
We take all complaints seriously and try to resolve them as quickly as possible.